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Added FAQs (#395)

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### What problem does this PR solve?

### Type of change

- [x] Documentation Update
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writinwaters 2024-04-16 19:51:20 +08:00 committed by GitHub
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@ -76,11 +76,15 @@ You can use Ollama to deploy local LLM. See [here](https://github.com/infiniflow
## Debugging
### How to handle `WARNING: can't find /raglof/rag/res/borker.tm`?
### `WARNING: can't find /raglof/rag/res/borker.tm`
Ignore this warning and continue. All system warnings can be ignored.
### How to handle `Realtime synonym is disabled, since no redis connection`?
### `dependency failed to start: container ragflow-mysql is unhealthy`
`dependency failed to start: container ragflow-mysql is unhealthy` means that your MySQL container failed to start. If you are using a Mac with an M1/M2 chip, replace `mysql:5.7.18` with `mariadb:10.5.8` in **docker-compose-base.yml**.
### `Realtime synonym is disabled, since no redis connection`
Ignore this warning and continue. All system warnings can be ignored.
@ -101,7 +105,7 @@ docker logs -f ragflow-server
2. Check if the **tast_executor.py** process exist.
3. Check if your RAGFlow server can access hf-mirror.com or huggingface.com.
### How to handle `Index failure`?
### `Index failure`
An index failure usually indicates an unavailable Elasticsearch service.
@ -125,7 +129,7 @@ d8c86f06c56b mysql:5.7.18 "docker-entrypoint.s…" 7 days ago Up
cd29bcb254bc quay.io/minio/minio:RELEASE.2023-12-20T01-00-02Z "/usr/bin/docker-ent…" 2 weeks ago Up 11 hours 0.0.0.0:9001->9001/tcp, :::9001->9001/tcp, 0.0.0.0:9000->9000/tcp, :::9000->9000/tcp ragflow-minio
```
### How to handle `Exception: Can't connect to ES cluster`?
### `Exception: Can't connect to ES cluster`
1. Check the status of your Elasticsearch component:
@ -153,12 +157,37 @@ $ docker ps
```
### How to handle `{"data":null,"retcode":100,"retmsg":"<NotFound '404: Not Found'>"}`?
### `{"data":null,"retcode":100,"retmsg":"<NotFound '404: Not Found'>"}`
Your IP address or port number may be incorrect. If you are using the default configurations, enter http://<IP_OF_YOUR_MACHINE> (**NOT `localhost`, NOT 9380, AND NO PORT NUMBER REQUIRED!**) in your browser. This should work.
### `Ollama - Mistral instance running at 127.0.0.1:11434 but cannot add Ollama as model in RagFlow`
A correct Ollama IP address and port is crucial to adding models to Ollama:
- If you are on demo.ragflow.io, ensure that the server hosting Ollama has a publicly accessible IP address. 127.0.0.1 is not an accessible IP address.
- If you deploy RAGFlow locally, ensure that Ollama and RAGFlow are in the same LAN and can comunicate with each other.
### Do you offer examples of using deepdoc to parse PDF or other files?
Yes, we do. See the Python files under the **rag/app** folder.
### Why did I fail to upload a 10MB+ file to my locally deployed RAGFlow?
You probably forgot to update the **MAX_CONTENT_LENGTH** environment variable:
1. Add environment variable `MAX_CONTENT_LENGTH` to **ragflow/docker/.env**:
```
MAX_CONTENT_LENGTH=100000000
```
2. Update **docker-compose.yml**:
```
environment:
- MAX_CONTENT_LENGTH=${MAX_CONTENT_LENGTH}
```
3. Restart the RAGFlow server:
```
docker compose up ragflow -d
```
*Now you should be able to upload files of sizes less than 100MB.*